Due to the high cost of transporting our products, we are unable to offer any products on a trial or sale or return basis.
In some circumstances we will agree to a return and refund less our reasonable costs incurred. We are unable to accept returns for mattresses due to hygiene reasons. Please again note that our mattresses are medium firm and may not suit if you require only a soft mattress.
Once products have been dispatched from our warehouse orders cannot be cancelled without incurring charges for transportation which will vary from post code to post code.
All products as per consumer law can be returned at no cost if they are not as described, fit for purpose or have a major manufacturing fault.